Contact Us
We'd love to hear from you. Whether you need help with an order, delivery, Pokémon products or general enquiries, we're here to help.
Contact Information
pokeharmony26@gmail.com
067 552 3530
Durban, South Africa
Nationwide delivery using PUDO and PostNet.
Monday - Friday
08:00 - 17:00
Send Us a Message
Frequently Asked Questions
How long does delivery take?
Orders are usually dispatched within 1–2 business days after payment has been confirmed.
Which payment methods do you accept?
We currently support PayFast and Direct EFT, with additional payment providers being added soon.
Do you sell authentic Pokémon products?
Yes. Every product we sell is a genuine Pokémon Trading Card Game product sourced from trusted suppliers.
Can I track my order?
Yes. Once your order has been shipped, your tracking number will be available and sent to you by email.
Do you buy Pokémon collections?
Absolutely. Contact us with details and photos of your collection and we'll gladly review it.
Can I collect my order?
At the moment we operate as an online store with delivery services throughout South Africa.
Thank You for Visiting PokeHarmony
We appreciate your support and look forward to helping you grow your Pokémon collection. Whether you're a collector, player or investor, PokeHarmony is here to provide authentic products, excellent service and a smooth shopping experience.